The Furniture Bank

I get a lot of questions about the Furniture Bank, so I thought that I would discuss it here for everyone to use as a reference.

Through our Furniture Bank we are helping a wide range of people in need including homeless people who are transitioning to permanent housing, people starting over following the loss of household items due to a variety of reasons, people with disabilities, veterans, and seniors.

In order to access the Furniture Bank clients need a referral from one of our partners. The referral will get them up to two gently used mattresses and box springs, two dressers, a kitchen table and chairs and a sofa or love seat. Clients have to pay a $10 per item administrative fee, plus tax.

In addition to having access to the Furniture Bank, clients can get 20% off in the Thrift Store. They can use this discount to get plates, clothing, other furniture not offered in the Furniture Bank, anything they need. This discount is not available on new mattresses, new box springs, bed frames, mattress covers and jewelry, which are already being sold below market prices. The discount is also not good on delivery, which we do offer.

Referrals are good for 90 days after the day the forms are dated and signed and a valid photo ID is required. Clients can come back as often as they like to make sure they get everything they need. The Furniture Bank runs on a first come, first served basis, so clients are not guaranteed to find everything they need on the first visit. Because of this we do not recommend that they rent trucks on the first visit. We will hold items for 48 hours while they arrange for pick-up/ delivery.

The Helping Hands Furniture Bank is located at 85A State Street in North Haven. No appointment is necessary, but clients do have to check in at the Thrift Store located at 77 State Street. Hours are as follows:

Tuesday – Friday from 11:00am to 4:00pm

Saturday from 9:30am to 4:00pm

Closed Sunday and Monday

If you have any questions please email me at or call 203-387-2266.